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  • North Shore Center for the Performing Arts in Skokie
    9501 Skokie Boulevard
    Skokie, IL 60077
    Administrative Office: 847-679-9501
    Box Office: 847-673-6300
    General Inquiries: customerservice@northshorecenter(dot)org

    Facility Contacts

    Lynn Cannon Executive Director lcannon@northshorecenter(dot)org
    Carolyn Adams Office Manager cadams@northshorecenter(dot)org
    Paul Adams Assistant Box Office Manager padams@northshorecenter(dot)org
    Joseph Alaimo Director of Marketing & Communications jalaimo@northshorecenter(dot)org
    Christopher J. Fitzgerald
    Manager of Facility Operations cfitzgerald@northshorecenter(dot)org
    Quincy F. Greaves Concessions Manager/Operations Assistant qgreaves@northshorecenter(dot)org
    Merrill Miller Manager of Concerts/Marketing Assistant mmiller@northshorecenter(dot)org
    Christopher Pepsnik Sales & Event Manager cpepsnik@northshorecenter(dot)org
    Jake Reich Technical Director jreich@northshorecenter(dot)org
    Steph Shryock Business Manager sshryock@northshorecenter(dot)org
    Anna Zbilut Box Office Manager azbilut@northshorecenter(dot)org
    Tracy Fernandez Fernandez Design


    Lynn Cannon
    Executive Director
    Ms. Cannon joined the staff at North Shore Center for the Performing Arts in Skokie in February, 2023.  She earned her Bachelor of Arts degree in Journalism at Northern Illinois University.  While in college, she was a part-time security staff member at Poplar Creek Music Theater in Hoffman Estates.  This turned into a full-time position a few years later and thus began her career in venue management.  Ms. Cannon has held management positions at some of the areas most iconic venues including Alpine Valley Music Theater, the United Center, Arlington Park Racecourse and at Navy Pier.  In 2006, she joined the VenuWorks team at their 8,000 seat arena in Bloomington, IL and most recently opened a new 3,000 seat outdoor amphitheater in Jefferson City, Missouri.   She has 4 children, adult boy/girl twins, a daughter attending University of Missouri and a son in high school who is currently involved in club volleyball and she looks forward to spending more time with them and her family in the Chicago area.

    Carolyn Adams
    Office Manager
    Ms. Adams has been with the North Shore Center for the Performing Arts in Skokie since August 1997. Carolyn assists the executive director in the day-to-day operations of the building as well as working with the various entities residing in the building. She is a member of the Niles North Fine Arts Parents and Patrons and most recently served on their board for 9 years. She enjoys spending time with her daughter.

    Paul Adams
    Assistant Box Office Manager
    Paul Adams joined the North Shore Center for the Performing Arts in Skokie in 2002 as a box office associate and worked as a supervisor until 2016 when he moved to Las Vegas. After returning to the Chicagoland area, he stepped back into the role of supervisor in the summer of 2021. His many years of experience was integral during the transition to the new ticketing software and he continues to be invaluable in his current role.

    Joseph Alaimo
    Director of Marketing & Communications
    Mr. Alaimo joined the North Shore Center for the Performing Arts in Skokie in August 2002 and has held many positions within his employment at the Center. Joe earned his Bachelor of Arts in English & Theatre from Northeastern Illinois University. Before joining the Center he spent a year serving as Literary/Marketing intern for Milwaukee Repertory Theater. Since Mr. Alaimo’s appointment to full-time employment in August 2003, his position has taken on a variety of duties including the coordination of event details, working closely with rental clients for their marketing needs, internal and external communications via website, marquee and other advertising outlets, and implementing the concessions operation of the facility. As the Director of Marketing & Communications, Joe is responsible for the overall marketing of the facility including the Feature Series and additional programming at the Center. When not at the North Shore Center, Joe enjoys spending time with family & friends, seeking out new and exciting activities and hidden gems around the city and suburbs. He is happiest in a full house experiencing live theater or at home with a colorful puzzle.

    Christopher J. Fitzgerald
    Manager of Facility Operations
    Mr. Fitzgerald joined the North Shore Center for the Performing Arts in Skokie in June 2018. Chris spent some time in the mid ’80s at DePaul University until the allure of working full time in the theatre industry took over. He has worked at many different venues, from Victory Gardens to the Goodman Theatre, and spent most of the ’90s at the Royal George Theatre as Technical Director/Production Manager/Facilities Manager. Chris knows the North Shore Center very well as he was the Production Manager for resident company Northlight Theatre from 2002 to 2016. From 2016 to 2018, Chris was the Rigging and Draperies Project Manager for Grand Stage Lighting. He spends much of his free time with his wife and two daughters.

    Quincy F. Greaves
    Concessions Manager/Operations Assistant
    Mr. Greaves has worked on and off at the North Shore Center for the Performing Arts in Skokie since 2003 and became the Concessions Manager in 2021. Quincy started out working with Sodexo Marriott at Northwestern University Ryan Field from 1997 to 2001, where he was the head supervisor for Concessions. He then went on to be the restaurant manager for the rooftop catering services with Tailgators from 1998 to 2015. When Tailgators was bought out by Wrigleyville, Quincy became Property Manager for Wrigley Rooftops from 2010 to 2018. In 2013, Quincy returned to working regularly at the North Shore Center. He enjoys listening and playing reggae music as well as cooking island foods.

    Merrill Miller
    Manager of Concerts/Marketing Assistant
    Mr. Miller joined the North Shore Center for the performing Arts in Skokie in June 2021. Almost by accident, he joined his Alma Mater Coe College’s Student Activities Committee after being recruited to run sound during a freshman orientation jam session. Over his collegiate career, he rose through the ranks from PUB LIVE Chair to Technical Director working with artists such as Jackie Tohn, Jon Goode, Home Free, Gloriana, Pete Lee, Ari Herstand, among many others. After college, he moved to Nashville, TN to further pursue writing and performing music, however once again found himself behind the scenes at various bars and venues around Middle Tennessee including Tin Roof Broadway, Adventure Science Center, Henry Horton State Park, Analog at the Hutton Hotel, and City Winery to name a few. He even had a unique opportunity to be a SFX production assistant at the 2019 ACC Championship Game in Charlotte, NC. During the Covid-19 pandemic, he switched focus from live events to virtual simracing events with the iRacing based league: J2iCS. However, he is incredibly happy and lucky to be back in live entertainment. In his spare time, he enjoys simracing in VR, collecting model cars, playing guitar and bass, and rediscovering the Chicago area by pretending he didn’t grow up 5 minutes from NSC. He hopes to travel to Europe someday.

    Christopher Pepsnik
    Sales & Event Manager
    Mr. Pepsnik joined the North Shore Center for the Performing Arts in Skokie in July 2023. The majority of his career has been spent in a wide range of management positions, most notably at American Classic Voyages and Arlington International Racecourse. His experience includes roles in Sales, Marketing, Customer Service, and Revenue Management. In his free time he enjoys reading, walking, sports and spending time with family. He enjoys the excitement of live performances and is very happy to be part of the team as the North Shore Center continues to grow.

    Jake Reich
    Technical Director
    Mr. Reich has been part of the North Shore Center for Performing Arts in Skokie technical staff since 2001 and became the Technical Director in July 2021. Much like the legendary Athena, Jake sprung fully-formed from the forehead of Dionysus, the Greek god of theater. When not in Skokie he lends his considerable talent around the country and even the world to countless Dance, Theatrical, and Corporate events. Voted “Best Jake” 3 years running by “Jake Aficionado” Magazine.

    Steph Shryock
    Business Manager
    Steph Shryock joined the North Shore Center for the Performing Arts in Skokie as the Business Manager in September 2022. They previously managed the Northern California Territory of iPermit. Steph has an extensive background in accounting and bookkeeping, which will help them in this role, to utilize all their experience in handling the day-to-day finances of The Center.  During Covid, they moved back to Chicago to be closer to their son and grandson.  And in their spare time, Steph enjoys reexploring Chicago and spending time with their family.

    Anna Zbilut
    Box Office Manager
    Ms. Zbilut ended her fifteen year hiatus from the North Shore Center Box Office in 2016, after having previously been the supervisor during her college years. A 2000 graduate of DePaul University, Anna joined the corporate world, using skills learned during her life-long love of show production to manage events while living in South Carolina. Missing live theatre, she was thrilled to return to the North Shore Center and is still enjoying her work. In her spare time, Anna works as a writer and tour guide for Weird Chicago Tours, dishing on the spooky and strange history of the city.

    Tracy Fernandez
    Fernandez Design
    Tracy Fernandez has been working with the North Shore Center for the Performing Arts in Skokie since 2006. This award-winning graphic designer has spent more than 20 years gaining extensive graphic design experience, conceiving ideas as well as producing design for printed communications and the web. Tracy founded Fernández Design with a primary focus on educational publishing, the arts, and non-profit organizations.