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North Shore Center

Accessibility

Welcoming Every Guest

The North Shore Center for the Performing Arts is fully compliant with the Americans with Disabilities Act (ADA) and is committed to providing a comfortable, inclusive experience for all patrons.

If you have specific access needs, our staff is always happy to assist. Please don't hesitate to ask.

Accessibility

Guests with Limited Mobility

The Center offers a variety of features to support guests with limited mobility, including:

  • Convenient, accessible drop-off locations at the West and North entrances
  • Numerous accessible parking spaces near the facility
  • Wheelchair-accessible seating in both theatres for guests who wish to remain in their wheelchairs or transfer to a theatre seat
  • Companion seating available adjacent to wheelchair locations
  • Secure storage of wheelchairs and walkers during performances, with items returned at intermission or after the show upon request
  • Fully accessible restrooms, box office windows, and concession stand

Accessible Seating: If you require accessible seating, please inform your ticket agent at the time of purchase so availability can be confirmed.

Accessibility

Accessible Seating & Step-Free Access

For guests who prefer seating without stair access, the following rows offer step-free access:

  • George Van Dusen Theatre Row T and Row CC (upstairs)
  • North Theatre Row G

Need assistance? If you need step-free seating or would like help selecting the most accessible option for your visit, please contact the Box Office when purchasing tickets.

Accessibility

Guests with Hearing Impairments

The North Shore Center for the Performing Arts offers a hearing loop system for audio assistance. Guests with hearing aids equipped with a T-coil (telecoil) setting may access audio through the loop system during performances.

In addition, the Center offers a Listen! System LR-4200, a headset and receiver assisted listening device available by speaking with one of our House Managers.

Device Availability: Assistive listening devices are available on a first-come, first-served basis. Please check with the House Manager upon arrival for current availability and instructions.

Accessibility

We're Here to Help

Our House Management team is committed to making your visit enjoyable and accessible. Staff members are available on the day of every performance to assist guests and answer questions during your visit.
If you have questions before your event or need additional information, please feel free to contact the Box Office in advance.
Box Office Phone: (847) 673-6300
Current Box Office Hours
Tuesday - Saturday: 11:00 AM - 5:00 PM (or until show time on show nights)
Sunday & Monday: Box Office opens two hours prior to show time
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